Wild&Berg Oy is committed to protecting the privacy of its customers and offers the possibility to influence the processing of data by contacting firstname.lastname@example.org
The information we collect allows us to:
- To provide a good customer experience
- To provide an easy to use and secure service
- To provide a secure and easy-to-use service to our customers
Data controller and contact details
The controller of the personal data processed is:
Wild&Berg Foods Oy y-tunnus:
For more information on data protection and the processing of personal data, please contact us by e-mail:
What information can be collected about me?
Information provided by the user or personally identifiable information
- Identifying information, such as name
- Contact information, such as address, telephone number and e-mail address
- Payment information, such as billing information
Data observed from the use of services and derived from analytics
- Purchase history, including products ordered and their prices
- Delivery information, such as the chosen delivery method and delivery address
- Product reviews
- E-commerce usage and browsing data and terminal identification data
Providing identification, contact and payment information is mandatory when you make a purchase from the Wild&Berg online store.
What is my personal data used for?
Personal data is used to:
- to maintain your customer relationship
- to deliver, process and archive orders
- to prevent abuse
Data processing is based on the customer relationship between the customer and Wild&Berg Ltd, a contract, the use of the website, the customer’s explicit consent or legal obligations.
How is my data stored and protected?
All personal data is protected against unauthorised access and against accidental or unlawful destruction, alteration, disclosure, transmission or other unlawful forms of processing.
The user register is protected on the controller’s system, which is protected by operating system security software. Access to the system requires the entry of a user ID and password. The system is protected by firewalls.
We follow good data protection practices in the processing of personal data and technical solutions, including data mining, anonymisation and encryption. The processing of personal data takes into account the requirements of the EU data protection regulations applicable as of 25 May 2018.
All access to personal data is controlled in accordance with good practices.
Who processes my personal data?
Only Wild&Berg Ltd’s own employees and the service provider have access to customer data. Our staff are trained to use the data in a safe and ethical manner. Each of our staff will only see customer information to the extent necessary to perform their job duties.
Will my personal data be transferred to third parties?
We use trusted contractual partners, whereby data may be transferred to a third party. We may disclose some necessary information to third parties to ensure delivery.
If necessary, we will also disclose information to public authorities. We will always inform the customer of any request for information, if permitted by law.
We transmit data to the following third parties:
- Email marketing partners, if the customer has subscribed to a newsletter
- To the delivery company, if the delivery method chosen is delivery to a pick-up point, the nearest post office or to the delivery address.
- To a payment intermediary when paying by payment card.
- To the credit issuer, if the customer chooses to pay by credit company invoice or installment.
Are cookies used on the shop’s website?
Cookies are used on the Wild&Berg website. Many cookies are necessary and the online shop will not function without them. Cookies for reporting and analytics help us to improve the user experience and functionality of our website. Marketing and advertising cookies help us to better target our content. If you select “Necessary cookies only” you will limit the cookies to those necessary for the functionality of our online store.
For more information on cookies, please visit the website of the Communication Agency.
Excessive or necessary?
Cookies allow the identification of the terminal device accessing the site and the information related to the use of the site, but this data CANNOT BE USED TO RECOGNISE AN INDIVIDUAL PERSON. The data generated by the cookies enables the collection, processing and analysis of information on site usage, traffic, events and other statistics related to the site. Through these activities, we aim to improve the usability of the site and provide the best possible customer experience.
Cookies are session cookies and persistent persistent cookies. Session cookies expire when the user stops browsing the site, while persistent cookies are retained for a specified period of time or until they are deleted by the user. Browsers will only send the cookie to the server that originally sent it to the user. Cookies are used to store and transmit the choices made by the user on the site. For example, if a user chooses English as his or her language on a website, this choice can be stored in the user’s browser in the form of a cookie, after which all HTTP requests made by the user on the same server will be informed of the user’s choice of English.
Our website may also contain third-party cookies, for example to measure user traffic and for site analytics. Third parties may place cookies on your terminal device when you visit our site.
How do I delete cookies?
In your browser settings, you can delete cookies that have been stored on your computer. However, even if you have deleted cookies, they may be restored when you visit our online shop again at a later date. The success of deleting cookies also depends on the browser used.
By using the Wild&Berg Ltd website, you agree that we may use the cookies mentioned above.
Where can I contact you?